Jul 31

Infosys expands in Europe

BPO, Outsourcing    ©2007 Jean-Philippe Massin, 3,242 views 4 Comments »

Offshore BPO is not dead. Quite the contrary: End of July, Infosys signed a $250 mn multi-national deal with one of the most well known Dutch company - Philips – and confirmed, at least, being India’s second largest IT services company and  at last its ambition to expand in Europe to become a worldwide leading player. 1400 [...]

Dec 01

An introduction to Procurement BPO

BPO, Purchasing    ©2006 Jean-Philippe Massin, 2,286 views No Comments »

If you want to have a quick overview of the fastest growing back-office area of BPO (i.e. Procurement BPO) which is forecasted to be a billion-dollar market by 2010, here you go. “As interest grows in procurement outsourcing, the nascent market is expected to soar to unbelievable heights.” By Rachael Stormonth In short, you will [...]

Nov 22

Will you BayanTrade?

B2B Marketplaces, BPO, Purchasing, Service Providers    ©2006 Jean-Philippe Massin, 5,529 views No Comments »

BayanTrade was an e-Marketplace… which failed BUT… successfully evolved into a leading BPO service company. BayanTrade is one of the 16 members from the famous Open Network for Commerce Exchange (ONCE). Based on SAP technology and initially covering Asia only, BayanTrade is looking to expand in America and Europe: “BayanTrade is the brainchild of the [...]