Jul 31

Infosys expands in Europe

BPO, Outsourcing    ©2007 Jean-Philippe Massin, 3,248 views 4 Comments »

Offshore BPO is not dead. Quite the contrary: End of July, Infosys signed a $250 mn multi-national deal with one of the most well known Dutch company - Philips – and confirmed, at least, being India’s second largest IT services company and  at last its ambition to expand in Europe to become a worldwide leading player. 1400 [...]

Jun 20

7 myths about Outsourcing

Outsourcing, Report | White Paper    ©2007 Jean-Philippe Massin, 1,946 views No Comments »

If you take a step back and look at the evolution of enterprise relationships in the last years, you’ll notice how much Outsourcing has grown in all industrial sectors and became a common best practice. Internet based technlogies and information-sharing platform did certainly contributes to this gusto, enabling an increased operational and realtime visibility on [...]